Switch
Server:
The core switching
software,
based on information
provided by
the billing
database,
routes calls
between TDM,
SIP or H323.
In order to
function properly,
the switch
server and
the billing
server need
to be up to
date and the
authenticator
modules and
protocol modules
must be installed
in the system.
TDM
Module:
The Gateway
needs to interconnect
with legacy
T1’s/E1’s
or PRI to
VoIP (Voice
over Internet
Protocol)
and vice versa.
This module
will connect
your platform
to the TDM
phone network
to be able
to accept
calls from
any CLEC,
ILEC or XLC.
If you are
providing
1+ service
you will definitely
need the TDM
module plus
any combination
of 1, 4 or
8 T1 or E1
interfaces
in your switch.
SIP
Module:
One of the
most common
Voice over
IP protocols
currently
used in the
market. This
module allows
you to offer
IP dial tone
service to
the retail
market. The
SIP module
is easy to
configure
and penetrates
most all NATed
clients.
H323
Module:
The most widely
used Voice
over IP protocol.
H323 gained
rapid popularity
and has been
extensively
implemented
by carriers
worldwide.
This module
will allow
to you deliver
calls to carriers
all around
the world
via Voice
over IP.
Billing
Module:
Depending
upon the configuration
of your platform,
it is possible
that your
billing module
is installed
in your Database
server. If
not, it can
be housed
on the same
unit as the
Matrix Platform.
It is crucial
for the correct
operation
of your Matrix
platform that
you make sure
your billing
database is
up to date.
SQL
Server:
The Matrix
platform is
delivered
with MySQL
as the preferred
database storage
method. However,
there are
several other
drivers you
can purchase
to accommodate
your IT department’s
needs to simplify
the integration
of the billing
system with
other accounting
applications.
Scheduler
Module:
This module
runs all the
recurring
charges on
your system.
The system
is design
with three
recurring
types: daily,
weekly, and
monthly. These
charges can
be either
documented
on the billing
transactions
or transparent
to the client.
Prepaid
Module:
This is the
Prepaid Calling
Card application
core. This
module is
a two-step
embedded authenticator
process. As
a call arrives
to the switch
it will first
look up the
Caller ID
in the ANI
database,
if one is
not found
or has no
balance, then
it will proceed
to request
a PIN number.
The system
is built with
English as
the default
language;
but other
languages
are available
upon request.
Authenticator
Module:
This module
is responsible
for assuring
that no call
goes through
the switch
without being
billed. The
call will
automatically
disconnect
if there is
no plan or
rate to be
able to bill
the call to
(Prepaid or
LCR).
Firewall
Module:
(Only available
in the Carrier
Services application)
This module
enhances the
security of
your switch
to provide
intruder deterrents.
A Stateless
/ State full
firewall allows
you to control
the IP traffic
on your switch.
Voice
Mail Service:
(Only available
in the Carrier
Services application).
This module
enhances your
Matrix Switch
to a full
class switch.
It offers
convenient
services for
the client
like: voicemail
to e-mail,
stutter tone,
message indicator
(client’s
phone must
support this
feature) and
the management
features associated
with voicemail.
Lease
Cost Routing:
This module
allows you
to communicate
to your platform
the different
options you
have in order
to complete
a call. Currently
the module
will allow
you to select
up to six
different
gateways in
priorities
from one to
six regardless
of protocols
or prefixes.
Included are
alternative
messages in
the event
that the calls
cannot be
completed
with any of
the options.
Conference
Server:
(Only available
in Carrier
Services)
One of the
most requested
features on
a Tandem Switch
today is the
ability to
provide Conference
Call capability.
Matrix takes
this one step
further with
its desktop
companion.
You cannot
only schedule
a conference
but have the
system call
the attendees
at specific
times.
Call
Scheduler:
This module
can make a
scheduled
call to a
desired party
at a specific
time. The
call can be
scheduled
through the
Web Interface
or through
the Desktop
Companion.
Call
Back:
Callback service
is available
to your clients
via the Web
Interface.
The calls
that are originated
from your
switch pass
through the
LCR and deliver
after being
connected
to the IVR
for ANI or
PIN authentication.
Plan
Manager:
Allows your
switch operator
to bulk load
rate tables
with a click
of a mouse
from Excel
.csv files.
You can also
move accounts
from one rate
plan to another.
Pin
Manager:
This application
not only generates
the PIN to
be used in
your switch,
but saves
them in a
text file
so that you
can send them
to your phone
card printer
DID
provisioning:
(Only Available
in the Carrier
Services application).
This module
will allow
you to manage
all of your
dial tone
service or
DIDs in your
switch. You
can provide
DID to IP
service including
routing the
DID via IP
either in
H323 or SIP
and provide
the end user
voicemail
in the event
there is no
answer or
the IP service
not available.
Heart
Beat Monitoring:
As an option,
there is no
need to monitor
your console
24/7 to make
sure your
switch is
operating
correctly
when you can
have the self
healing heart
beat monitoring
app do it
for you. This
app will reinitiate
your switch
at the imminent
threat of
a failure
limiting your
downtime to
less than
10 seconds.
Monitoring
Console:
The monitoring
console allows
the network
administrator
to monitor
all of the
call transactions
on the switch. |